PROCESSING TIME~
Our current processing time is 8 working days, which is Monday thru Friday, Work days does not include Saturday, Sunday and all holidays. Current processing time can also be found at the top of our website.
SHIPPING~
We ship via USPS with tracking. Packages are dropped off at our local post office, or picked up by a USPS official on the same day your shipping label is created. Shipping charges are calculated by USPS in real time, but If applicable, shipping overages are always refunded. If it is more cost efficient for the customer to ship products in 2 separate packages or in a flat rate box, we will do so. We cannot guarantee that packages will arrive by the estimated USPS arrival date. Should you be concerned about package delays or inaccurate tracking, please contact the USPS customer service.
WE SHIP WORLDWIDE!
Buyers absorb the cost and responsibility of your country's duties, import fees, and other taxes. USPS tracking is often unreliable, especially for orders shipping outside of the USA. Per USPS policy, international packages are not required to be scanned within the United States. Should your international package not show tracking updates while shipping through the U.S., tracking updates will appear once it is scanned outside of the U.S. If your tracking says "Delivered" and you have yet to receive a parcel, please be patient. This could mean that it went through the wrong scanner at a check point or that your postal carrier is running behind and your package will be delivered on the next working day. If for some reason a parcel is returned to us because the address is incorrect, we will contact the buyer and you will have to pay for shipping again by invoice sent through PayPal for your package to be resent.
Shipping fees and charges on any returns are the sole responsibility of the customer. A 20% handling fee will apply for each product being returned, as we are responsible for processing fees on each order placed with us.
The buyer is responsible for all shipping costs on packages that have been returned to us and must be re-shipped. We are not responsible for costs associated with re-shipping a package to the buyer should the buyer's package be returned to us due to incorrect address entered when placing the order, a change of address that was not updated in our system, packages that were not picked up from your local delivery carrier in time or the buyer not being available for signature delivery. We do not offer refunds on packages that have been returned to us due to the buyer not being available for delivery. The buyer must pay for the package to be shipped again. No exceptions.